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15 Best AI Mental Health Chatbots

Create natural chatbot sequences and even personalize the messages using data you pull directly from your customer relationship management (CRM). The world witnessed its first psychotherapist chatbot in 1966 when Joseph Weizenbaum created ELIZA, a natural language processing program. It used pattern matching and substitution methodology to give responses, but limited communication abilities led to its downfall.

How are chatbots used in healthcare?

Chatbots for healthcare allow patients to communicate with specialists using traditional methods, including phone calls, video calls, messages, and emails. By doing this, engagement is increased, and medical personnel have more time and opportunity to concentrate on patients who need it more.

If you’d like to know more about our healthcare chatbots and how we can enhance your patient experience, simply get in touch with our customer experience experts here. Time is an essential factor in any medical emergency or healthcare situation. This is where chatbots can provide instant information when every second counts.

Collect patients’ data and feedback

But, ever since the pandemic hit, a larger number of people now understand the importance of such practices and this means that healthcare institutions are now dealing with higher call volumes than ever before. Apart from this, patients also access digital health tools such as activity trackers and health and fitness monitoring. A lot of times, in severe medical cases, patients may not always get the required medical assistance they need. This significantly reduces hospital wait times and allows healthcare practitioners to focus on emergent patient cases. Izzy is a yellow fluffy little bird who looks after the user’s menstrual cycles.

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Izzy also inquires about the user’s emotional ups and downs and period pains during the most trying days of a woman’s life. Izzy is also programmed to provide information on menstrual health and sexual issues. Izzy is a devoted friend to all women and can be reached via Facebook Messenger. Another one of Infermedica’s tools is HealthLoop, which is a platform that enables medical physicians to monitor signs and symptoms and follow up with patients during their recovery period.

Make health information easily available to patients

In addition, using chatbots for appointment scheduling reduces the need for healthcare staff to attend to these trivial tasks. By automating the entire process of booking, healthcare practices can save time and have their staff focus on more complex tasks. One of the most prevalent uses of chatbots in healthcare is to book and schedule appointments. Soon enough, organizations like WHO and CDC started adopting conversational AI-powered chatbots to provide curated information to a wide audience with ease. The Sensely chatbot is about making healthcare accessible and affordable to the masses. Users can interact with the chatbot in the language and channel of their choice via text or voice.

top health chatbots

You visit the doctor, the doctor asks you questions about what you’re feeling to reach a probable diagnosis. Based on these diagnoses, they ask you to get some tests done and prescribe medicine. But the problem arises when there are a growing number of patients and you’re left with a limited staff.

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It also increases revenue as the reduction in the consultation periods and hospital waiting lines leads healthcare institutions to take in and manage more patients. Chatbots collect patient information, name, birthday, contact information, current doctor, last visit to the clinic, and prescription information. The chatbot submits a request top health chatbots to the patient’s doctor for a final decision and contacts the patient when a refill is available and due. ELIZA was the first chatbot used in healthcare in 1966, imitating a psychotherapist using pattern matching and response selection. You can even use a therapist assistant bot to manage appointments, etc., without human intervention.

  • You can collect shoppers’ data to learn more about their behavior and connect with target buyers better.
  • Furthermore, since you can integrate the bot with your internal hospital system, the bot can seamlessly transfer the data into it.
  • While many patients appreciate receiving help from a human assistant, many others prefer to keep their information private.
  • To find the best chatbots for small businesses we analyzed the leading providers in the space across a number of metrics.
  • People will start to automatically turn to chatbots first, and then go to real-life doctors after these medical helpers have completed their duties.
  • But it won’t be able to answer any written questions that are outside the options it provided.

And this will vary depending on your company as some need more support with customer service, and other brands want to promote their products on autopilot. Elomia is one of the most advanced AI chatbots you can chat to when you need help talking through some problems. It is a virtual therapist designed to support people with anxiety, depression, relationship issues, metadialog.com low self-esteem, loneliness, and other mental health problems. This AI chatbot healthcare has a team of doctors, data scientists, and medical researchers behind its origins. It can provide the patient with relevant information based on their health records to reduce the human factor. This is one of the best AI chatbot apps for personal medical assistance.


This means that if you’re targeting a specific mental health ailment or illness, Fingerprint for Success / Coach Marlee won’t be the best immediate solution. But if you’re looking to go from good to great and elevate your mental performance in all aspects of life, it could be a fantastic fit for you. The questions Marlee asks might be deeper than you expect, challenging you to reflect on yourself and step out of your comfort zone – one of the best ways to grow. The Poland-based company’s other development, HealthLoop, conducts interviews with patients to get to know their post-surgical state better. In 2017, Infermedica conducted three million diagnostic interviews with patients.

  • It can be via a CSAT rating or a detailed rating system where patients can rate their experience for different types of services.
  • Businesses will need to look beyond technology when creating futuristic healthcare chatbots.
  • Rising Internet connectivity and the growing adoption of smartphones and mobile platforms play a key role in ensuring the adoption and use of chatbots.
  • This is where chatbots come into play, as they can be accessed by anyone at any time.
  • When choosing a chatbot, there are a few things you should keep in mind.
  • Healthcare chatbots are not only reasonable solutions for your patients but your doctors as well.

It will look for signs of crisis or people who require extra support, and redirect them to resources like your EAP, behavioral health provider, or even a crisis helpline. Wysa is described as “an AI chatbot that makes you feel heard.” Its self-help tools help you reframe your issues and see them in a different light. It’s designed to be a “non-judgemental safe space” where you can check in 24/7 with whatever concerns you want to share.

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You then have to check your calendar and find a suitable time that aligns with the doctor’s availability. Lastly, you have to ensure they enter the right details about your name, your reason for visit, etc. As a foundational pillar of modern society, healthcare is probably one of the most important industries there is today. Businesses of all sizes that need an omnichannel messaging platform to help them engage with their customers across channels.

top health chatbots

Moreover, chatbots can send empowering messages and affirmations to boost one’s mindset and confidence. While a chatbot cannot replace medical attention, it can serve as a comprehensive self-care coach. In addition, chatbots can also be used to grant access to patient information when needed. With this feature, scheduling online appointments becomes a hassle-free and stress-free process for patients. Chatbots provide reliable and consistent healthcare advice and treatment, reducing the chances of errors or inconsistencies.

Medical Devices

Finch is the ultimate supportive companion that craves to rather infuse love, affection, and joy into your life. Unlike any other AI mental health chatbot, Finch is more like a loyal pet that strives to keep you content and promote self-love. With daily self-care exercises, habit-building tools, and mood journals, this app encourages you to spend quality time with yourself and gain a deeper understanding of your emotions. Artificial intelligence bots use machine learning to understand the user’s inquiry and communicate accordingly. They can trigger accurate responses depending on the question asked and provide a more human-like experience to the users.

top health chatbots

Livi, a conversational AI-powered chatbot implemented by UCHealth, has been helping patients pay better attention to their health. The use case for Livi started with something as simple as answering simple questions. Livi can provide patients with information specific to them, help them find their test results. It could also help patients interact with their doctors through messages. She is an integral part of the patient journey at UCHealth, with a sharp focus on enabling a smooth and seamless patient experience. SafedrugBot is a chatbot powered by Telegram that offers assistant-like service to health professionals and doctors to help them provide valuable guidance and monitor drug dosage for women during breastfeeding.

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